Nothing is ever sold out at TCFF! If a show is listed as “Stand By Line Only,” a standby ticket line will form one hour before the screening. So even if you hear that a show is sold out, our experience tells us that a few seats will open up. Patrons with vouchers can go to the front of the standby line for our general admission shows. Anyone can purchase a voucher for $12 – the same price as a ticket. Plus, vouchers don’t expire until the end of next year’s festival! Patrons with vouchers help us load the theater and get the show started faster.
NEED TO SWAP A TICKET? No worries! Use our Facebook group to talk with other moviegoers about swapping, buying, or exchanging tickets. This forum is meant for communication between individuals only and has no association with the official TCFF Box Office.
Please do not call the TCFF Box Office or the TCFF Main Office regarding ticket swapping.
Vouchers cost $12 and are good for any regularly priced movie at the TCFF!
Voucher holders can present their voucher at a box office and exchange it for a ticket to any regularly priced film, if that film is not sold out. They also can get in the standby line for a show without any available tickets, and wait to see if seats become available.
Voucher holders go to the front of the standby line. You do not need a voucher to stand in the standby line.
When voucher holders are at the front of the standby line, we all benefit, because we can then load in the standby line much faster. We simply take the voucher and the voucher holder goes on into the theater – no credit card transaction or making change necessary!
Vouchers do not expire at the end of the festival, they are good for two years. Vouchers purchased at the 2016 festival will be honored in 2017, and vouchers purchased in 2017 will be honored through 2018. Unused tickets cannot be traded in for vouchers – the festival observes a strict no refund, no exchange policy. But anyone may purchase a voucher at any time.